FAQs
Here are some of the most frequently asked questions.
If you have any other questions, please feel free to contact us.
What industries do you specialize in working with?
We work across a variety of industries, including fashion, beauty, hospitality, technology, education, healthcare, real estate, and e-commerce, offering tailored marketing and creative solutions.
Can I start with a small project before committing to a full package?
Yes, we offer flexible project scopes. You can start with a single service like branding, social media setup, or influencer collaboration and expand later.
Do you work with both B2B and B2C businesses?
Absolutely. Our strategies are customized based on whether your audience is businesses or consumers, ensuring maximum relevance and engagement.
How do you handle confidentiality and protect my brand information?
We treat every project with strict confidentiality. NDAs (Non-Disclosure Agreements) are available upon request to provide additional security for sensitive information.
What is your process for onboarding new clients?
We begin with a discovery meeting, followed by a proposal and agreement. Once finalized, we set project timelines, share access requirements, and kick off with a detailed briefing session.
Who can benefit from your services?
Our services are designed for startups, growing businesses, established brands, e-commerce stores, and entrepreneurs looking to build a strong presence, drive engagement, and grow sales.
How do you structure project timelines?
Project timelines depend on the scope and service type. Branding projects typically take 4–6 weeks, social media management setups 2–4 weeks, e-commerce stores 6–10 weeks, media production based on the shoot size, and influencer campaigns 2–6 weeks.
How is pricing determined?
We tailor pricing based on your project needs, deliverables, and scope. After an initial consultation, we send a detailed proposal with transparent costs and no hidden fees.
How do you segment and target audiences for campaigns?
We conduct detailed market research and audience analysis to create precise segmentation based on demographics, interests, and behavior, ensuring every campaign reaches the right people.
Can I request a customized package combining multiple services?
Absolutely. We often build customized service bundles that combine branding, social media, e-commerce, influencer marketing, and media production to match your specific goals.
What does your branding service include?
We offer complete brand identity development: logo design, brand strategy, color palette, typography, messaging, brand guidelines, and visual storytelling.
Can you refresh an existing brand identity?
Yes. We can modernize and refresh your brand while maintaining its essence, ensuring it feels more current, appealing, and powerful.
How long does a branding project usually take?
A typical branding project takes about 4–6 weeks, depending on the complexity and the number of deliverables.
What social media platforms do you manage?
We manage Instagram, Facebook, LinkedIn, TikTok, Twitter/X, and YouTube. We help you choose the best platforms based on your target audience.
What’s included in your social media management services?
Our services include content strategy, content creation (images, videos, captions), scheduling, posting, community management (replies, DMs), paid ads management, and performance reporting.
Which e-commerce platforms do you work with?
We work with Shopify, WooCommerce, Magento, and custom-built platforms tailored to your business needs.
Do you offer full e-commerce store setup?
Yes, we handle everything from website design, product catalog setup, payment and shipping integration, SEO optimization, and training your team to manage the store.
What types of media production do you offer?
We produce high-quality photography, promotional videos, commercials, social media video content, product photography, brand storytelling videos, and event coverage.
What does your influencer marketing service include?
We manage the full process — identifying the right influencers, negotiating contracts, coordinating collaborations, creating campaign briefs, and tracking performance.
How do you select influencers for campaigns?
We match influencers based on brand fit, audience demographics, engagement quality, and authenticity to ensure your message reaches the right people effectively.
How many logo design concepts will you present?
We typically present 2–3 carefully crafted logo concepts based on your brand strategy and vision.
What happens if I want revisions to the branding work?
Our packages include a set number of revisions (usually two rounds). Additional revisions can be arranged if needed.
How far in advance do you plan social media content?
We typically plan content 2–4 weeks ahead, allowing time for approval and optimization based on ongoing performance insights.
Can you migrate my existing store to a new platform (e.g., from WooCommerce to Shopify)?
Yes, we offer full migration services, ensuring a seamless transition with no data loss and minimal downtime.
Do you offer product photography for my online store?
Yes, we offer professional product photography services designed specifically to enhance your e-commerce listings and boost conversions.